Privacy policy

Policy on Personal Data Processing and Security (Privacy Policy)

1. GENERAL PROVISIONS

1.1. This policy on the processing of personal data, cookies, and user data has been developed in compliance with the requirements of the Federal Law "On Personal Data" in order to ensure the protection of human and civil rights and freedoms when processing their personal data, including the protection of the rights to privacy, personal and family secrets.

1.2. The Personal Data Operator: [Specify LLC or Sole Proprietor, TIN, OGRN and address] (hereinafter referred to as the "Operator") processes personal data of users and visitors using personal data information systems of the catalog website located at the domain [Specify your website domain, e.g., catalog.ru]. This Policy applies to all information that the Operator may obtain about users of this Website.

1.3. The User is obliged to fully familiarize themselves with this Policy before starting to use the Website. The use of services, registration of a personal account, sending requests or subscribing to updates on the Website means the User's full and unconditional acceptance of this Policy, as well as the User confirms their legal capacity and gives consent to the processing of their personal data.

1.4. The following terms are used in this Policy:

Website — a set of interrelated web pages posted on the Internet at a unique address, representing a catalog (showcase) of goods or services with the ability to familiarize themselves with their characteristics, add them to personal selections, and send requests to the Operator.

Personal data — any information relating directly or indirectly to a specific or identifiable individual.

Operator — a person who independently or jointly with other persons organizes and carries out the processing of personal data, and also determines the purposes, composition and actions performed with personal data.

User — any visitor to the website and consumer of information services of the catalog website.

Processing of personal data — any action or set of actions with personal data, including collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer, depersonalization, blocking, deletion and destruction.

1.5. The Website uses the following types of cookies to ensure its proper operation:

Strictly necessary: enable navigation through the catalog pages and the operation of basic functions. They do not identify the User's identity.

Analytical and performance: help analyze the popularity of catalog sections, traffic patterns, and improve the interface. The information collected is completely anonymous.

Functional: serve to recognize returning Users and save settings, including product comparison lists, selected region or language preferences.

Advertising: record information about viewed catalog categories to provide accurate recommendations and relevant contextual advertising.

The collection of cookies and user data is carried out through the functionality of the website management system and the Yandex Metrica internet statistics system.

The User expresses consent to the collection of cookies upon the first visit to the Website by clicking the "Accept" button on the pop-up information panel (banner). The User has the right to refuse the collection of cookies or revoke their previously given consent at any time by clicking the "Reject" button in the Website interface, or by activating the do-not-track function in their internet browser settings. Refusal to collect strictly necessary cookies may lead to partial malfunction of the Website's functions.

2. MAIN RIGHTS AND OBLIGATIONS OF THE OPERATOR

2.1. The Operator has the right to:

Receive from the personal data subject reliable information and documents necessary for accurate processing of requests for cost or availability of goods;

Independently determine the composition of necessary and sufficient measures to ensure data security;

Entrust the processing of personal data to another person on the basis of a contract, subject to confidentiality;

Transfer data to inquiry, investigation bodies and other authorized state bodies on legal grounds;

Continue processing data without the subject's consent in case of its withdrawal, if there are other legal grounds provided for by the Personal Data Law.

2.2. The Operator is obliged to:

Organize the processing of personal data in strict accordance with the Personal Data Law;

Not disclose to third parties or distribute personal data without the User's consent, except in cases of transfer to partners or dealers of the network for the purpose of preparing responses to requests;

Respond to requests and inquiries from Users and Roskomnadzor within the time limits established by law;

Publish and provide unrestricted access to this Policy on the Website;

Take legal, organizational and technical measures to protect personal data from accidental or unauthorized access, destruction, modification or copying.

3. MAIN RIGHTS AND OBLIGATIONS OF PERSONAL DATA SUBJECTS

3.1. Users have the right to:

Receive information concerning the processing of their personal data by the Operator;

Require clarification of their data, their blocking or destruction, if the data is incomplete, outdated, inaccurate or illegally obtained;

Withdraw their consent to the processing of personal data and submit a request to terminate their processing;

Appeal to Roskomnadzor or in court the unlawful actions or inaction of the Operator.

3.2. Users are obliged to:

Provide the Operator with reliable contact information about themselves for the correct processing of price requests, estimates and consultations;

Promptly inform the Operator of changes or updates to their personal data.

3.3. Persons who have provided the Operator with false information about themselves or information about another personal data subject without their consent are liable in accordance with the legislation of the Russian Federation.

4. PURPOSES OF COLLECTION AND PROCESSING OF PERSONAL DATA

4.1. The processing of personal data on the Website is limited to achieving specific, predetermined and legitimate purposes. Processing incompatible with the purposes of collection is not allowed.

4.2. The Operator processes Users' personal data for the following purposes:

Creation, configuration, authorization and maintenance of the User's personal account (Personal Cabinet) on the Website;

Ensuring the full operation of personalized catalog services (Favorites lists, saving browsing history of items, comparison of product characteristics);

Processing incoming User requests regarding availability, cost, technical parameters of goods (calculation of commercial offers, estimates, sending price lists);

Informing the User about the arrival of new products in the catalog, price changes, marketing promotions and special offers;

Providing technical support to the User in case of problems with using the Website or Personal Cabinet;

Analysis of User interaction with the catalog (clicks, viewing depth) to improve the Website structure and configure targeted advertising.

5. LEGAL BASIS FOR PROCESSING PERSONAL DATA

5.1. The legal basis for the processing of personal data is the consent of the User, as well as the regulations in pursuance of which the Operator carries out its activities: the Constitution of the Russian Federation, the Civil Code of the Russian Federation, the Tax Code of the Russian Federation, the Law on Information, Information Technologies and Information Protection, as well as the Law on Personal Data.

5.2. The processing of personal data is necessary for the performance of the Website's agreements, to which the User is a party or beneficiary, as well as for the preparation of contracts of sale or supply on the direct initiative of the User.

6. SCOPE AND CATEGORIES OF PROCESSED PERSONAL DATA

6.1. The content and scope of the processed data correspond to the stated purposes from the fourth section and are not excessive in relation to them.

6.2. For account registration and processing of catalog requests, the Operator processes the following personal data:

Last name, first name, patronymic of the User;

Mobile phone number;

Email address;

Identification data of the account (login, encrypted password);

Data on user preferences (saved products in the catalog, browsing history of product cards, clicks on showcase items).

6.3. The catalog website does not contain payment gateways, and therefore the Operator does not collect, process or store any financial or payment data of Users.

7. PROCEDURE AND CONDITIONS FOR PROCESSING AND STORAGE OF DATA

7.1. The processing of personal data is carried out by the Operator using automation tools in accordance with legal requirements. Only authorized employees of the Operator are allowed to process.

7.2. Disclosure to third parties and distribution of personal data without the lawful consent of the User is not permitted. Data transfer within the country is carried out to counterparties only for technical purposes or for processing requests.

7.3. The Operator takes the necessary legal, organizational and technical measures to protect data: identifies security threats, adopts local regulations, appoints responsible persons, maintains records of documents and stores data in conditions that exclude unauthorized access.

7.4. The storage period for personal data is determined by the moment the purposes of their processing are achieved (personal data of the Personal Cabinet is stored for the entire period of its existence). When the User deletes their account, the data is subject to complete destruction, unless another period is established by law.

7.5. When collecting personal data via the Internet, the Operator ensures the recording, systematization, accumulation, storage and clarification of personal data of citizens of the Russian Federation using databases located on the territory of the Russian Federation.

8. TRANSFER OF PERSONAL DATA TO THIRD PARTIES

8.1. Personal data of Website Users may be transferred to the Operator's counterparties in cases where such transfer follows from the obvious logic of providing information upon the User's request.

8.2. For the purpose of providing quality services, the Operator has the right to transfer the necessary data to the following categories of third parties:

Official dealers, regional representatives or partners of the Operator's trade network [If applicable, key companies can be listed or "trade network partners" indicated] — exclusively name, contacts and the composition of the request for calculating the exact cost of goods and organizing feedback in the User's region;

IT contractors and hosting providers — providing technical support for the Website infrastructure, Personal Cabinet databases and mailing services;

Executive authorities and authorized state bodies — in cases and in the manner prescribed by law.

8.3. When transferring personal data to third parties, the Operator is obliged to notify the specified persons of the obligation to maintain confidentiality and use the data strictly for the purposes for which they are transferred.

9. UPDATING, CORRECTION, DELETION AND DESTRUCTION OF DATA

9.1. Confirmation of the fact of processing of personal data, as well as other information provided for by law, is provided by the Operator to the User or their representative upon receipt of an official request. The request must contain: the number of the main document identifying the subject, information on the date of issue and the issuing authority; information confirming registration or sending requests on the Website; the personal signature of the User or their representative.

9.2. The request may be sent in the form of an electronic document and signed with an electronic signature. If the request lacks the information required by law, the Operator sends a reasoned refusal.

9.3. In case of detection of inaccurate personal data upon the request of the User or Roskomnadzor, the Operator blocks the data for the period of verification. If the fact of inaccuracy is confirmed, the Operator clarifies the personal data within seven working days and removes the blocking.

9.4. Upon achieving the purposes of processing personal data, as well as in case of withdrawal by the User of consent to their processing or submission of a request to delete the Personal Cabinet, the data is subject to destruction within the time limits established by law.

10. FINAL PROVISIONS

10.1. The Operator has the right to send advertising and informational messages to the User (information about catalog updates, product arrivals, price reductions) via email, SMS and notifications in messengers only with prior consent in accordance with advertising legislation.

10.2. Consent to receive advertising is provided by the User in electronic form by checking the appropriate box on the Website when submitting cost request forms or registering. The User has the right to refuse to receive advertising at any time by sending a request to the Operator's email: [Specify your working email, e.g., info@site.ru].

10.3. All information collected by third-party systems (for example, external callback widgets or online chats integrated into the catalog) is stored and processed by them independently in accordance with their privacy policies. The Operator is not responsible for the actions of these third parties.

10.4. This Policy is regularly updated and published in the public domain on the Internet on the Website. The current version of the Policy is freely available at the web address: [Specify the exact link to the policy page, e.g., catalog.ru/privacy].

Date of publication: 20.07.2026.